E-Learning Creating Customers for Life

Success leaves clues…  Learn what the best customer service companies do from Australia and around the world!

What are the five steps all Apple employees use when interacting with customers? How did Zappos grow from a startup to a $1.2 billion company through the "power of service"?

We all know customer service is key to business success. Some of the most successful companies in the world pride themselves on their customer service culture.

E-Learning Essentials of Project Management

Are you new to the world of project management and want to know some of the basics to get you started?

This self paced e-learning program will introduce you to common project management terms and provide you with an overview of the project management lifecycle, including the basic steps involved in developing a project management plan.
 

E-Learning Time Management

Time Management skills to help you work efficiently and effectively

Time management is about managing the time that you have to produce effective and efficient work practices. Productivity is never an accident; it comes from effective planning of the minutes and hours in your day and is a result of a commitment to intelligent use of time and focused effort. This course is ideal for those wishing to expand their skills in personal effectiveness and time management.

NSW CPD

As of March 2020, all individuals who hold a Class 1 or 2 licence must complete CPD between the period of 23 March 2020 to 22 March 2021. This is done by attending 3 hours of training in compulsory topics and 3 hours of elective topics. Completion of this full day digital workshop enables you to achieve your NSW CPD requirements for the current CPD year.