Workshop Details


As of March 2020, all individuals who hold a Class 1 or 2 licence must complete CPD between the period of 23 March 2020 to 22 March 2021. This is done by attending 3 hours of training in compulsory topics and 3 hours of elective topics. Completion of this full day digital workshop enables you to achieve your NSW CPD requirements for the current CPD year.


In this interactive digital workshop, you will learn more about the changes to the NSW real estate property reforms, gain an overview of the changes to the rules of conduct, discover how to respond to and mitigate risks for occupants and managing risks and strategies to communicate and engage with your clients.
By completing this workshop, you will be able to:
  • Identify the key changes introduced as part of the 2020 reforms
  • Demonstrate an understanding of the requirements of the rules of conduct
  • Identify the key changes to the rules of conduct as part of the reforms
  • Identify the primary occupancy risk for the various functions carried out by agents
  • Understand the responsibilities of an agent to mitigate safety risks to occupants
  • Strategies to communicate and engage with your clients in order to Woo, Wow and Win
  • them as customers for life.

About your trainer 
Piers is a dynamic and professional individual who consistently receives excellent feedback from participants. He draws on over three decades of business and real estate experience to develop and present a wide range of engaging and interactive workshops. 
Piers has won multiple industry awards throughout the years, including: franchise auctioneer of the year, highest rural sales (multiple), and highest gross office commission. 
In addition to Piers’ wealth of knowledge within the real estate sector he is also trained in the use of Acceptance and Commitment Therapy (ACT) for both training and coaching, as well as strong advocate of mindfulness within the workplace.  

CPD points 
By completing this 3-hour workshop, participants will complete the 3 compulsory topics, one hour per topic, plus a 3 hour elective topic as determined by NSW Fair Trading and the Property and Stock Agents Act 2002 Continuing Professional Development.




Target Audience


Learning Outcomes



Name Date Time Location Cost
NSW CPD Workshop - March 2021 11 March 2021 08:30 am - 04:30 pm Digital $465.00