Workshop Details

E-Learning NSW E-CPD Collaboration not conflict

A pathway to positive outcomes in workplace conflict situations for real estate professionals 


This online CDP module is designed to enhance the professional relationships of real estate salespeople and property managers by developing key skills and techniques to deal with conflict situations that arise in the real estate industry. 

Wisdom’s e-CPD program:
Allows you to train in your time, at your pace
Lets you experience Wisdom quality training in an online environment
Means you don’t have to attend face-to-face training
Provides an efficient and quality CPD program.

CPD points for people in real estate
By completing this module, participants will achieve 12 of the required 12 points of professional development to meet the NSW Office of Fair Trading conditions for the renewal of a license or certificate of registration (Wisdom Learning, RTO number 88062). This module will address the CPD Learning ‘Business Practices’ as set out in the Director General’s Guidelines for Continuing Professional Development. The module will consist of learning category three and will include assessment. 



Target Audience


Learning Outcomes

  • Understand the causes of workplace conflict in the real estate industry
  • Use effective communication techniques to ensure a positive result
  • Recognise diversity within personality and communication styles
  • Develop conflict resolution tools and strategies
  • Apply basic conflict skills to workplace situations


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