Phillip Jones

Phillip Jones

Consultant and Facilitator

Phillip is a versatile and experienced consultant, communicator and strategist. His broad range of expertise and understanding of people brings his training programs to life.


  • Associate Member of the Australian Distillers Association
  • Herrmann Brain Dominance Instrument (HBDI) Certified Practitioner
  • Fellow of the Australian Institute of Managers and Leaders
  • Member of the Customer Service Institute of Australia


Phillip has a unique blend of public and private sector management, leadership, customer service and business management experience. He is a member of the Customer Service Institute of Australia, and a Fellow of the Australian Institute of Managers and Leaders. He is also a certified HBDI practitioner.

Phillip is an engaging facilitator and consultant who draws on his extensive and diverse background to lead quality learning programs and consulting projects.

His past clients have included the Department of Social Services, the Australian National Botanic Gardens, McClelland Sculpture Park + Gallery, ANZSOG Institute of Governance, Australian Computer Society, Creative Partnerships Australia, the Department of Finance, Canberra Institute of Technology, Pharmacy Guild of Australia and the University of Canberra.

Phillip also owned one of Australia’s innovative and influential professional communities, Schmooze, which created a myriad range commercial, professional and mentoring opportunities in great style for thousands of business owners, young professionals and students for over a decade.

Phillip has served as a committee member for a range of organisations including the Australian Institute of Management ACT Region Advisory Committee, Canberra Business Point Executive, Capital Arts Patron Organisation, Canberra Arts Marketing and Musica Viva Canberra.

Phillip’s speaking career has also included the highlight of being the first person to speak at TEDx on the Cultural History of the Martini and is a recognised expert on Australian craft spirits.

He is also a national judge for the Australian Tourism Awards, and the Canberra Region Tourism Awards.


Phillip has extensive expertise in facilitation and consulting in a broad range of topics including:

  • Business development
  • Customer service
  • Communications and marketing
  • Customer facing service program design and improvement
  • Effective writing for business and government
  • Emotional Intelligence
  • Facilitation
  • Leadership
  • Project management
  • Policy and strategic advice
  • Professional networking
  • Presentation skills
  • Strategic thinking
  • Stakeholder engagement
  • Social media strategy.