- Diploma of Business
- Diploma of Management
- Certificate IV in Training and Assessment
- Certificate IV in Retail Management
- Certificate IV in Frontline Management
- Certificate IV in Business
- Herrmann Brain Dominance Instrument (HBDI) Certified Practitioner
- Vocational Graduate Certificate in Management (Learning) (current)
- Trait Emotional Intelligence Certification
Jana is a passionate and enthusiastic learning and development professional with extensive experience in designing and delivering learning programs, consulting with business executives, and providing educational services. Jana delivers highly interactive and engaging training programs with a flair for graphic facilitation that elevates the delivery while immersing clients in an absorbing learning experience.
Jana has delivered quality training programs for a broad range of clients including the Australian Federal Police, TOLL, ACT Government, Kennard’s Hire, Civium Strata, Department of Defence, Ray White Real Estate and the Department of Family and Community Services.
- Training and assessment
- Presentation skills
- Team building
- Time management
- Change management
- Influencing and assertiveness skills
- Perceptual Control Theory & NLP
- Retail management and operations
- Frontline management
- Business administration
- Business coaching and mentoring.