April Mack

April Mack

Training Consultant

April is dynamic facilitator and trainer who is dedicated to inspiring people to learn and grow.  April’s professional skillset is complimented by her extensive and diverse background in a range of organisations spanning the public and private sectors.

Qualifications

  • Bachelor of Business majoring in the Management of Information Systems
  • Certificate IV in Training and Assessment (in progress)
  • Diploma in Project Management

April has also received formal training in her roles at Deloitte and IBM in the following competencies:

  • Project & Program Management
  • Management and Leadership Excellence
  • Structured Problem Solving
  • Consulting Excellence
  • Requirements Writing
  • Facilitation
  • Negotiation Techniques

Experience

April is an energetic and dynamic facilitator and trainer with over sixteen years’ experience in a range of professional roles across the public and private sectors. Organisations April has worked in during this time includes the Department of Home Affairs, the Australian Maritime Safety Authority, Deloitte and IBM Global Services.

As an experienced consultant and facilitator, April is recognised for her ability to quickly connect and build rapport with people and for creating a professional yet fun environment for personal growth and learning to occur.

During her professional career, April has led and contributed to a diverse range of complex projects, predominantly in the IT domain. April has strong skills and expertise in program and project management, change management, strategic communications, strategy and policy development and implementation and business analysis.

April is passionate about empowering individuals to develop and grow in order to reach their full potential.

Skills

  • Project management
  • Change Management
  • Strategic Planning
  • Strategy and Policy Development
  • Communications
  • Risk Management
  • Stakeholder Management
  • Business Case Development
  • Business Analysis
  • Business Architecture
  • Event Management
  • Professional presentations
  • Report Writing
  • Mentoring and Coaching